Ellisei delivers worldwide, with a focus on the United States and European countries. Please read this Shipping Policy carefully.
Processing Time:
- Orders are typically processed within 1–3 business days.
- You will receive a confirmation email with a tracking number once your order ships.
Delivery Time:
- United States: 7–14 business days
- European Union: 5–12 business days
- Other regions: 10–20 business days (depending on location and customs)
Shipping Costs:
- Calculated at checkout based on location, weight, and selected shipping method.
Customs & Import Duties:
- International customers are responsible for any customs fees, import taxes, or additional charges.
Lost or Damaged Packages:
- Ellisei is not responsible for lost packages once delivered.
- If your order arrives damaged, contact support@ellisei.com within 48 hours for assistance.
Contact:
For questions about shipping, email support@ellisei.com.