Terms & Conditions

Terms & Conditions
Welcome to Ellisei! By accessing or using ellisei.com, you agree to the following terms. Please read them carefully.

Products and Orders:

  • All products are described accurately, and images are for illustrative purposes.
  • Prices and availability are subject to change without notice.
  • We reserve the right to cancel orders if we suspect fraud or errors in product listings.

Account Responsibility:

  • You are responsible for providing accurate information and maintaining confidentiality of your account credentials.
  • You agree not to misuse our website or attempt unauthorized access to our systems.

Payments:

  • Payments are processed through secure third-party providers. Ellisei does not store full credit card data.
  • Taxes, customs duties, and import fees may apply depending on your location; these are the customer’s responsibility.

Shipping and Delivery:

  • Estimated shipping times are provided on our Shipping Policy page.
  • Ellisei is not responsible for delays caused by customs, carriers, or events beyond our control.

Returns and Refunds:

  • Please refer to our Refund & Return Policy for detailed information on returns, exchanges, and refunds.

Intellectual Property:

  • All content on ellisei.com, including images, text, and logos, is owned by Ellisei and protected by copyright laws.
  • You may not reproduce or use our content without permission.

Limitation of Liability:

  • Ellisei is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Governing Law:

  • These terms are governed by the laws of France. By using our site, you agree to submit to the jurisdiction of French courts.

Contact:
For questions regarding these terms, email support@ellisei.com.